The Conflict Management Course is an upbeat, interactive program that gives the learner multiple means of working through disagreements to create a stronger project, partnership, or team. Created by and for people involved in the Girl Scout movement, some of the topics are:
- Definition of “Conflict”
- 5 Whys
- Differences in the way the two genders (generally) handle conflict
- Guidelines on deciding when intervention is necessary
- Conflict Styles – 5 styles all of which are appropriate sometimes
- Taking care of your own “mood elevator”
Conflict Management can be an individual resource or a program taken together as a team.
If you have problems launching the course from the button below you can try launching the Flash version of this course manually.
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