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Conflict Management

The Conflict Management Course is an upbeat, interactive program that gives the learner multiple means of working through disagreements to create a stronger project, partnership, or team. Created by and for people involved in the Girl Scout movement, some of the topics are:

  • Definition of “Conflict”
  • 5 Whys
  • Differences in the way the two genders (generally) handle conflict
  • Guidelines on deciding when intervention is necessary
  • Conflict Styles – 5 styles all of which are appropriate sometimes
  • Taking care of your own “mood elevator”

Conflict Management can be an individual resource or a program taken together as a team.

If you have problems launching the course from the button below you can try launching the Flash version of this course manually.

Start the course

This course will take about 30 minutes to complete.